Quay People recruitment - Recruitment service in London Docklands

Quality Standards

At Quay People, customer satisfaction is the key to our success. We strive to be recognised by clients and candidates as their first choice for high quality search and recruitment, and so we work to:

  • Ensure we thoroughly meet our customers' requirements;
  • Provide our services in a manner that respects society, the law and the environment;
  • Provide a personalised and personable service that our customers value.

As a result we are committed to continually monitoring and improving our service and so ask our clients and candidates to assess and comment on our skill at understanding their requirements, speed of service, accuracy in matching candidates to jobs, efficiency and their overall satisfaction.

All key processes are documented and the operational aspects of activities involving communication, negotiation and discussion are covered by formal written policy documents that in turn are used to structure training.

We believe that quality is the responsibility of all staff, whether working as consultants or within temporary jobs. Our team is trained to understand our clients' needs, are made fully aware of relevant legislation, and are provided with support to ensure compliance. Regular appraisals and on-site training are part of our work ethic, and we welcome change and innovation.

We are fully tender ready with active policies and processes to ensure we comply with all public sector operational requirements, yet demonstrably flexible to offer the quality of service and speed of response demanded by public sector clients and private business alike.
Our up-to-date policies are available on request. Please email sales@quay-people.co.uk


To find out more about our quality standards, please choose from below:

Recruitment & Employment Confederation



Our Awards